FAQ

Where should I look for what?

The footer also has Telegram and other support entries.

What is Adswds Platform?

Traffic quality filtering, landing / fallback page and conversion operations for advertising teams, plus in-account conversion tracking reports. It is not an ad account management platform.

How do I get a trial?

Request one via Free trial or Contact us.

Does Rule Preview change live rules?

No. Rule Preview and access-log re-testing are analysis/simulation only; they never write back to ad rules.

Is Ad Verification a global hard block? Same as crawler?

Neither. It is a rule dimension independent of crawler: a non-empty list enables it; an empty list turns it off; verification lists are not written into the crawler blocklist. Platform presets seed common signatures — clear or edit as needed. See Ad rules basics.

How does console IP Lookup work? Do I need it enabled separately?

A standalone tool supports single-query lookup, structured results, and one-click JSON copy. Operations enables it per tenant with multi-tier usage limits; the entry may be missing when disabled or when the account is not an admin. When quota is exhausted the entry stays visible but lookups return a rate-limit error. It does not replace rule decisions or write back to live rules. See IP Lookup.

What is edge decision? Do I still point the domain at the platform?

When visitors hit your own site, the official PHP pack (PHP 8.3) or Cloudflare pack (Worker / Pages middleware) applies the platform’s visitor rules and then allows, serves a page, or redirects. The domain and site can stay on your side. Request / response fields, actions, and scene settings: Edge decision & official scripts.

How do I receive ops alerts on Telegram / Webhook?

Ops alerts can be delivered via Telegram and Webhook. Use ops System Notify, or console System → Notifications (channels, notify language, templates, events, test send). Telegram steps and common fill mistakes: Notify & Telegram setup. Webhook URL / signing contract: Notify & Webhook setup.

Does applying a template immediately change live ads?

No. Applying only fills the current rule form; you must Save for it to affect the ad. Editing the template later never syncs to already-saved ads. See Ad rules basics.

What’s the difference between “only me” and “shared within the account”?

Both stay within one account:

• Only me: only the creator can view and apply
• Shared within the account: other members can also view and apply
• Neither crosses accounts

Admins can manage all templates in the account; members usually manage only their own.

What happens when no rules are configured?

The ad is effectively fully open; the console will tell you. That’s expected — configure rules and verify with Rule Preview.

Is turning on every network switch safer?

Not necessarily. More switches mean more collateral damage — e.g. “iCloud proxy” blocks some iPhone users, “School” blocks campus networks. Enable gradually for your target market and verify with Rule Preview and access logs instead of turning everything on at once.

Conversions dropped after scaling — why?

Check in this order:

1. Did you change rules recently without saving?
2. Re-run Rule Preview — can the target market profile reach the landing page?
3. In access logs, is blocking concentrated in one dimension (collateral damage)?
4. Did the tracking link UTM / operator parameters change?

See Ad rules basics and Traffic quality filtering basics.

Is conversion tracking the same as media callback?

No. Conversion tracking is the in-account “tracking link → payment postback → reports” chain, configured separately from affiliate aff / upstream media callbacks. See Conversion tracking and postback.

Docs don’t match the actual menus?

Follow the console UI. Official docs describe current capabilities and parameters; minor copy differences may lag slightly. If you find a clear error, tell us via Contact us.